The eCommerce Manager will oversee the online sales and presence of the company. They will be responsible for developing and implementing eCommerce strategies to drive sales and increase the overall online presence of the brand. This role requires a combination of marketing, sales, and technical skills to manage and optimize the company’s online sales platforms.
المهام المطلوبة
- Develop and implement eCommerce strategies to drive sales and increase market share.
- Analyze market trends and customer data to identify growth opportunities.
- Set sales targets and create plans to achieve them.
- Oversee the day-to-day management of the company’s eCommerce website(s).
- Ensure the website is optimized for SEO and user experience (UX).
- Coordinate with web developers and designers for website updates and new features.
- Plan and execute digital marketing campaigns (email marketing, social media, PPC advertising).
- Monitor and analyze the performance of marketing campaigns.
- Collaborate with the marketing team to create compelling content and promotions.
- Monitor online sales performance and work to improve conversion rates.
- Implement strategies to enhance customer satisfaction and loyalty.
- Coordinate with the customer service team to resolve customer issues and inquiries.
- Manage online product inventory and ensure accurate listings.
- Coordinate with the logistics team for timely and accurate order fulfillment.
- Monitor and report on stock levels and sales performance.
- Use analytics tools to track and report on website and sales performance.
- Generate regular reports on key metrics and provide insights to the management team.
- Use data to make informed decisions and drive continuous improvement.
المؤهلات
- 5+ year of marketing experience
- Content creation skills
- Excellent communication and organizational skills
- Bachelor’s degree in marketing or business
- Great problem solving skills
- Proficient in photo and video editing software such as Adobe
- Deep knowledge of web design principles
- Proficient in MS Office Suite, including Outlook, Excel and Word.
- Ability to identify long term trends in data
- Great communication skills
- Experience working with a content management system
- Strong project management skills.